Healthcare Insurance Provider Advisory Services Case Study
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Healthcare
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[Customer Use Case] Responsive Patient Care
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Allscripts Improves Call Quality, ServiceNow Connection, and Innovation with PureCloud
Healthcare IT vendor Allscripts recently faced a significant and costly upgrade for its operating system environment. At the same time, its premises-based contact center system was up...
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[Case Study] LogistiCare - Nothing but Green Lights on the Road to Customer Satisfication
LogistiCare turned to ConvergeOne because of time-tested relationships that ConvergeOne team members had with its IT leadership. ConvergeOne and Avaya partnered to help meet LogistiCare's needs.
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[Case Study] Getting back on Track
While the healthcare provider was pleased with its Avaya solutions and recognized their robust capabilities, they needed to take a new strategic approach to improve its Avaya environment.
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[Case Study] Finding a Solution That's up to Grade
A healthcare staffing firm had fragmented use of seven different conferencing solutions. IT leadership decided to partner with a cloud communications solution provider to enable more flexibility.
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Has Your Patient Experience Evolved in the Past Year?
Healthcare: If any industry or vertical landed on the map more than ever this past year, it was healthcare. We’ve talked to more healthcare customers than any other vertical during this...
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Has Your Patient Experience Evolved in the Past Year?
Healthcare: If any industry or vertical landed on the map more than ever this past year, it was healthcare. We’ve talked to more healthcare customers than any other vertical during this...
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CLOUD-BASED DISASTER RECOVERY Helping a Healthcare Provider Boost IT Resiliency
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Healthcare and Public Health Sector - Shields Up Against Ransomware!
The Healthcare sector (often known as Healthcare and Public Health, or HPH) is currently under an all-out cyber-attack, again focused on hospitals and ransomware gangs of cybercriminals.
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The WAVES Methodology for Healthcare Providers
Effective communication is a continual challenge for healthcare providers. Communication challenges amongst patients, payers, and providers are frequently linked to inefficiencies that...
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ConvergeOne + Avaya Healthcare Solutions
As technology changes, patients are looking for better ways to connect with their healthcare providers. ConvergeOne, alongside Avaya, can help you optimize communications while fully utilizing existin
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Novant Health + ConvergeOne
Meeting the Demands of a Zero Down Time Policy for Hospital Systems
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Leveraging Technology to Simplify Healthcare Processes
In healthcare, a modern communication infrastructure offers benefits like reduced travel costs, improved patient retention rates, and expanded services.
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Supercharging Healthcare Revenue Cycles
Closed-loop, synchronous communication solutions make an important contribution toward reducing revenue leakage and improving service delivery.
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The Cost of Communication Inefficiencies in Healthcare
With the amount of money lost due to communication inefficiencies, It's important to establish highly effective patient/provider communication services.
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Meeting Increasingly Sophisticated Healthcare Patient Expectations
This blog explores how the position of healthcare providers and their interactions with patients throughout the patient care journey are evolving rapidly.
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ConvergeOne + Avaya Healthcare Solutions
ConvergeOne's Mark Wechsler, Vice President, Advisory Services, and Avaya's Tara Mahoney, Global Healthcare Practice Leader, share how our solutions allow healthcare providers to offer high-quality, e
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