Healthcare Insurance Provider Advisory Services Case Study
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Healthcare IT vendor Allscripts recently faced a significant and costly upgrade for its operating system environment. At the same time, its premises-based contact center system was up...
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LogistiCare turned to ConvergeOne because of time-tested relationships that ConvergeOne team members had with its IT leadership. ConvergeOne and Avaya partnered to help meet LogistiCare's needs.
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While the healthcare provider was pleased with its Avaya solutions and recognized their robust capabilities, they needed to take a new strategic approach to improve its Avaya environment.
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A healthcare staffing firm had fragmented use of seven different conferencing solutions. IT leadership decided to partner with a cloud communications solution provider to enable more flexibility.
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Healthcare: If any industry or vertical landed on the map more than ever this past year, it was healthcare. We’ve talked to more healthcare customers than any other vertical during this...
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Healthcare: If any industry or vertical landed on the map more than ever this past year, it was healthcare. We’ve talked to more healthcare customers than any other vertical during this...
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The Healthcare sector (often known as Healthcare and Public Health, or HPH) is currently under an all-out cyber-attack, again focused on hospitals and ransomware gangs of cybercriminals.
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Effective communication is a continual challenge for healthcare providers. Communication challenges amongst patients, payers, and providers are frequently linked to inefficiencies that...
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As technology changes, patients are looking for better ways to connect with their healthcare providers. ConvergeOne, alongside Avaya, can help you optimize communications while fully utilizing existin
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Meeting the Demands of a Zero Down Time Policy for Hospital Systems
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In healthcare, a modern communication infrastructure offers benefits like reduced travel costs, improved patient retention rates, and expanded services.
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Closed-loop, synchronous communication solutions make an important contribution toward reducing revenue leakage and improving service delivery.
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With the amount of money lost due to communication inefficiencies, It's important to establish highly effective patient/provider communication services.
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This blog explores how the position of healthcare providers and their interactions with patients throughout the patient care journey are evolving rapidly.
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ConvergeOne's Mark Wechsler, Vice President, Advisory Services, and Avaya's Tara Mahoney, Global Healthcare Practice Leader, share how our solutions allow healthcare providers to offer high-quality, e
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