Is your Contact Center born to run? Or is it running on empty? Join ConvergeOne's Kathy Sobus and NICE's Dana Shalev for a lively conversation about the state of today’s Contact Center, how to make sure your CX is maximized and your costs are minimized, and what our experts think you might be missing. We will cover what others are doing in CX. After all, there is too much at stake to just Let It Be.